Saturday, March 1, 2008

Setting down at the table Thursday evening with Lily on my lap I opened the days mail. There was the usual junk that comes every day and then the always present bills that seem to find there way into your mailbox. I came upon a card from a person that I didn't know but recognized her name from an order from Valentine"s Day. It goes as follows......
For my Birthday on February 14, I received three floral arrangements. Yours has held up and still looks pretty. The other two had slow deaths. Thank you!! I'm still enjoying your flowers.......
To me this card is priceless. This is why I pamper my flowers the way I do.This is why I work 12/14 hour days. I take great pride in floral designing. To me it is not a job--it is my passion.
Each floral arrangement that leaves my shop is given special attention.
I design each arrangement as if I was going to send it to my own Mother.
If it's not good enough for Mom..it's not good enough for my customer's.
For those friends that wonder into the design room, they will find one wall that is covered in cards and letters just like the one I received. But...there are a few arrangements that haven't held up do to circumstances beyond my control. Maybe they were not hydrated properly at the farm. It looked great when it was packed and loaded on the plane. Maybe the plane was to cold or to hot. Maybe there was problems with customs and they set to long. I'm not making excuses when flowers don't last beyond a few days. There are just so many things that can go wrong from the time it leaves the farm to when it arrives at my shop. So--this is why I pamper them when they arrive. I see to it that they are fed and keep cool and have a cozy place to rest after their long trip.

No comments: